Case Studies

We have a proven track record, over more than twenty years, of developing sophisticated, progressive solutions that are easy to use and closely matched to our clients’ business requirements.

The below case studies are examples of successful implementations and ongoing strong relationships with our council clients.

Brighton Council, TAS

Dated technology, lack of support, increased council growth and associated responsibilities led to Brighton Council undertaking a robust review of most solutions available to Local Government. Cost, efficiency and Microsoft integration was important.

CouncilFirst enabled Brighton to gain significant time, effort and cost savings across the business, with greater visibility, better reporting, and improved customer services.

See the Brighton Council case study here
Download the Brighton Council case study

City of Palmerston, NT

The City of Palmerston was under increased pressure to service their community better with limited budget and resources. Their old system was very time-consuming to use, unreliable and expensive to maintain.

CouncilFirst enabled Palmerston to operate more efficiently in all business process areas and deliver improved services to their constituents, with an estimated 3 per cent increase to their bottom line.

See the City of Palmerston case study here
Download the City of Palmerston case study