Implementation Methodology
'I sleep better knowing that we have made a great choice in switching to CouncilFirst.' -- Ben Dornier, Director of Corporate and Community Services, City of Palmerston

The CouncilFirst implementation methodology ensures a smooth transition with little or no disruption to your business activities during deployment.

Our project management process is based on the proven Microsoft Dynamics Sure Step Methodology, and tailored to suit organisation size, complexity and specific needs. The process is explained to all key stakeholders and users involved in the project, so everyone understands the project phases and their roles.

We provide expert guidance for project managers and decision makers, and professional training for users. You can be assured of exceptional service, with fast and responsive support at all times, as we know that local government systems must continuously be working at optimal levels.


service ethos